What Is Your Cancellation Policy?

To cancel or reschedule your reservation, please contact us promptly via email at mail@tuxedoride.com or by calling us at +1 855-530-8294. Kindly note that without receiving confirmation from our team, your reservation will remain active.

For cancellations made less than 7 days prior to the scheduled pickup, we regret to inform you that no refund will be issued. However, we offer the option to convert the paid amount into credit, which can be applied towards your future transfers with our company.

We understand that plans may change, and we are here to accommodate you. If you need to modify your departure or arrival times, we are happy to work with you as long as these changes are communicated in a timely manner.

At TUXEDO, we strive to provide flexibility and excellent customer service. Should you have any further inquiries or require assistance, please do not hesitate to contact our team.